#14 - 2330 Tyner St. Port Coquitlam BC V3C 2Z1

Frequestly Asked Questions

  1. Why should I have an automatic door in my business? What are the benefits to my company and my customers?
  2. What types of automatic doors do you provide? Which will best suit my needs?
  3. What type of warranty can I expect with an automatic door?
  4. What types of doors does Activated Doors service?
  5. Which areas does Activated Doors provide service to? What response time should I expect?
  6. Do you offer emergency service calls?
  7. What qualifications does your staff possess? Why should I choose you to do the service work on my doors?
  8. How do I request a service call? How can I become a Preferred Service Client and what are the benefits?

1. Why should I have an automatic door in my business? What are the benefits to my company and my customers?

  • Your entrance creates the first impression of your company for your customers; automatic doors enable easy access for all and instantly demonstrate that you care about their convenience.
  • Automatic doors show that you are concerned about the needs of customers with mobility issues. Automatic doors also reduce wasted energy and can significantly reduce heating and cooling costs.

2. What types of automatic doors do you provide? Which will best suit my needs?

  • Automatic doors consist of sliding, swinging and folding doors.
  • Depending on the amount of foot traffic and the space available, Activated Doors can recommend doors to suit your requirements.

3. What type of warranty can I expect with an automatic door?

  • Record-USA backs all of its products with industry-leading warranties, and Activated Doors is proud to offer you a twelve month warranty on everything we install.
  • When automatic doors are installed and maintained properly, day-to-day operation is straightforward and trouble-free.

4. What types of doors does Activated Doors service?

  • We repair and service all makes and models of automatic doors, and possess the largest inventory of replacement parts in the lower mainland. We can also repair and service manual doors and their closers.

5. Which areas does Activated Doors provide service to? What response time should I expect?

  • Activated Doors and our affiliates provide service to the entire province of British Columbia. Our dealer network extends through Metro Vancouver, Vancouver Island, Northern B.C., the Kootenays, and the Interior.
  • We can often respond to a service request within 48 hours; our Preferred Service Clients, however, receive priority same day service.

6. Do you offer emergency service calls?

  • Activated Doors is proud to offer 24 hour emergency service. Our 24 hour hotline is direct to our on-call technician and we give top priority to your emergencies.

7. What qualifications do your staff possess? Why should I choose you to do the service work on my doors?

  • All our technicians are certified and licensed to inspect and adjust door operators and sensing equipment in accordance with industry safety standards and building code requirements.
  • Activated Doors has been in business for over 32 years and has over 70 years of industry experience; we have always prided ourselves with staying at the technological forefrontof the industry.

8. How do I request a service call? How can I become a Preferred Service Client?

  • To request a service call:
    • By Phone:  (604)942-4557
    • By fax:         (604)942-2392
    • By Email:    service@activateddoors.com
    • Online:        Service Request (Link)
  • To become a Preferred Service Client, please review the PREVENTATIVE MAINTENANCE PRGRAM highlighted in the portfolio tab.